How to install Shrew Soft VPN Client

On two different occasions while installing Cisco VPN Client (Windows 7 & Vista) I received an error stating ‘internal error 2738’ which prevented me to installing the client software properly.

To resolve this error, you must register a DLL in Windows.

Click Start → All Programs → Accessories Right-click on Command Prompt and select Run as Administrator.

C:\Windows\System32> type ‘regsvr32 vbscript.dll’ (no quotations) and then Enter.

You will receive a message that says, “DLLRegisterServer in C:\Windows\System32\vbscript.dll succeeded.” Click OK.

Close the command prompt window.

Restart your computer.

But still wouldn’t work , after exhausting all possibilities it would be better to install the Open Source software version of VPN Client

You would open your browser and go to and download VPN Client for Windows

Once the download is finished run ‘vpn-client-2.1.7-release.exe’

Click Next and select I Agree for the License Agreement

Leave everything as default and click Next

Choose the install location and Next

Then you can go Start → All Programs → ShrewSoft VPN Client and select Access Manager

Click on File and select Import and search for the extension vpn or pcf given you by the Network Administrator

Highlight Remote VPN or whatever filename and select Connect

Type your credentials

Once you login you’ll notice the connection:

client configured”
local id configured
pre-shared key configured
bringing up tunnel
network device configured
tunnel enabled

From here you can either use RDP or VNC to login to the remote desktop